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Cultivating Curiosity
New research shows that curiosity is much more important to organizational performance than was previously thought. Cultivating it at all levels helps organizations adapt to uncertain market conditions and external pressures. When human beings' curiosity is triggered, we tend to think more deeply and rationally about our decisions and ultimately come up with more creative and effective solutions. In addition, we make fewer errors and enjoy better team chemistry, communications, and performance.

Two tendencies restrain leaders from encouraging curiosity. First, they have the wrong mindset about exploration. The author's research finds that although people often list creativity as a goal, they frequently reject creative ideas when actually presented with them. After all, exploration frequently involves questioning the status quo, and that can scare some. Second, they seek efficiency to the detriment of exploration. But when an enterprise stops encouraging curiosity through experimentation and innovation, it tends to fall behind and take on the appearance and persona of an "old organization." The article’s author concludes, “In most organizations, leaders and employees alike receive the implicit message that asking questions is an unwanted challenge to authority. … But maintaining a sense of wonder is crucial to creativity and innovation. The most effective leaders look for ways to nurture their employees’ curiosity to fuel learning and discovery.”
Harvard Business Review (10/01/18) Gino, Francesca
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OCTOBER 2018 EDITION
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